Support

Write to hello@calexislabs.com. Tell us your Mac or Windows version and what you expected to happen; a screenshot of the Nomad Peak menu helps.

Setting up on a Mac

1. Open Nomad Peak. Its mountain appears in the menu bar.
2. macOS asks to allow Nomad Peak's network filter. Open System Settings → General → Login Items & Extensions, find Network Extensions and turn on Nomad Peak.
3. When asked whether Nomad Peak may filter network content, choose Allow.
4. In the menu, turn on the apps you want to keep online. In Settings → Apps you can add apps that aren't running yet.

An app I need stopped working

While Nomad Peak blocks, only allowed apps connect. Turn on the app's switch in the menu. Some apps use a helper with a different name; it appears in the list as soon as it tries to connect.

It didn't turn on by itself on my hotspot

On a Mac, Nomad Peak turns on by itself when macOS reports the connection as a phone hotspot, which it does for an iPhone's or iPad's Personal Hotspot over Wi-Fi or USB. For a portable router or another phone, turn Nomad Peak on with the switch in the menu. On Windows, set the network as a metered connection in Settings → Network & internet. In both cases, check that “Block automatically on hotspots” is on in Settings → Hotspot.

Uninstalling

On a Mac, drag Nomad Peak from Applications to the Trash in Finder; macOS removes its network filter with it. On Windows, use Settings → Apps → Installed apps. Your purchase stays with your store account if you install again.

Purchases

If Pro doesn't unlock on a new computer, open Settings → Pro and choose Restore Purchases. Refunds are handled by Apple at reportaproblem.apple.com or by the Microsoft Store.